Frequently asked questions
Most changes in your theme are settings in the theme editor, so you rarely need code. Find your question below.
Basics
Section titled “Basics”What themes are there?
Section titled “What themes are there?”There are three themes: Picante (hot sauce), Overdrive (streetwear) and Pastille (skincare). Each one starts with its own fonts, colors and motion. You pick one when you install, then change anything you like. See Switch your theme style.
Will theme updates erase my changes?
Section titled “Will theme updates erase my changes?”No. Your live theme stays as it is until you choose to update. Changes you make in the theme editor stay with that theme. Edits to the theme code do not carry over, so duplicate your theme first. See Update the theme.
Can I use my theme on more than one store?
Section titled “Can I use my theme on more than one store?”Each license covers one store. For a second store, you need a second license.
Why does my store look different from the demo?
Section titled “Why does my store look different from the demo?”Demo stores use their own products, photos and text. Your theme does not include them. Sections show sample content until you add your own. Work through the launch checklist.
Design
Section titled “Design”How do I add a section to a page?
Section titled “How do I add a section to a page?”In the theme editor, pick the page at the top. Click Add section in the left sidebar, then choose a section. Drag it where you want it. See Edit your homepage.
How do I change the fonts?
Section titled “How do I change the fonts?”Open Theme settings, then Typography. Pick a font for headings, accents and body text. See Change fonts.
How do I change the colors?
Section titled “How do I change the colors?”Open Theme settings, then Colors. Edit the five color schemes. Each section chooses one of them. See Change colors.
How do I make the header sticky or transparent?
Section titled “How do I make the header sticky or transparent?”Click Header in the editor. Use Sticky behavior to choose when it stays in view. Use Home page style to make it float over your first section.
How do I turn off animations?
Section titled “How do I turn off animations?”Open Theme settings, then Motion, and set Motion level to None. Visitors who turned off motion on their device never see animations. See Animation.
How do I remove the intro screen?
Section titled “How do I remove the intro screen?”It is off by default. If you see it, open Theme settings, then Motion, and turn off Intro screen on first visit.
Can I add my own styling?
Section titled “Can I add my own styling?”Yes. Theme settings has a Custom CSS box for small design changes. Use the normal settings first. Support does not cover code changes. See Add your own styling.
Selling
Section titled “Selling”Which languages do the themes support?
Section titled “Which languages do the themes support?”Your theme includes English and French for the words shoppers see. Text you type yourself needs a translation app. See Languages and markets.
Do the themes work with Shopify Subscriptions?
Section titled “Do the themes work with Shopify Subscriptions?”Yes. Set up your plans in the Shopify Subscriptions app. Your theme then shows a purchase options choice on those products. See Subscriptions.
Do the themes work with apps?
Section titled “Do the themes work with apps?”Yes, and your theme does not block apps. We cannot test every app, and support does not cover app problems. See Fix a problem.
How do I get support?
Section titled “How do I get support?”Use the contact form. Include your store URL, the page with the problem and a screenshot. Support is free. Read the support policy to see what we cover.